Refund policy
1. Digital Products, Online Courses & Online Trainings
All digital products are non-returnable and non-refundable.
Once access to any digital content has been granted, delivered, or made available, the sale is deemed final, regardless of usage, completion, satisfaction, or technical issues on the client’s end.
No refunds, credits, or exchanges will be issued under any circumstances, including but not limited to:
• Change of mind
• Lack of use
• Failure to complete the program
• Perceived lack of results
2. Mentorship Programs, Coaching & Consulting
All mentorship, coaching, and consulting programs are non-refundable and non-cancellable once payment is processed.
By enrolling, the Client acknowledges:
• Mentorship capacity is reserved in advance
• Time, intellectual property, and strategic resources are allocated upon enrollment
• Results are not guaranteed and depend on individual effort and implementation
If the Client enrolls under a payment plan, they remain legally obligated to complete all scheduled payments, regardless of participation, attendance, or early termination.
Missed or unused sessions are forfeited and not eligible for refunds, credits, or rescheduling unless otherwise stated in a written agreement.
3. Beauty Products (Non-Medical)
Due to hygiene and safety regulations, all beauty product sales are final.
Returns, refunds, or exchanges are not accepted for products that are:
• Opened
• Used
• Tampered with
• Damaged after delivery
Damaged or Incorrect Orders:
Claims must be submitted in writing within forty-eight (48) hours of confirmed delivery, accompanied by photographic evidence. Approved claims may result in a replacement at our sole discretion. Refunds are not guaranteed.
4. Fillers & Non-Invasive Cosmetic Products
Due to health, safety, and regulatory compliance requirements:
• All filler and injectable-related products are sold on a final sale basis
• No refunds, returns, or exchanges will be issued once shipped or delivered
The Buyer assumes full responsibility for:
• Proper storage
• Proper handling
• Proper administration
• Compliance with local laws, regulations, licensing, and scope of practice
JLA Beauty makes no guarantees regarding outcomes, results, or reactions.
5. No Guarantees / Assumption of Risk
All Products and Services are provided “as is” and “as available.”
We make no representations or warranties, express or implied, regarding:
• Earnings
• Business success
• Client results
• Physical or aesthetic outcomes
The Client voluntarily assumes all risks associated with the purchase and use of our Products and Services.
6. Chargebacks, Disputes & Payment Reversals
By purchasing, the Client agrees not to initiate chargebacks, payment disputes, or reversals.
Any chargeback or dispute filed in violation of this Policy constitutes a material breach of contract. In such cases, [Your Business Name] reserves the right to:
• Revoke access to all programs, products, and services
• Submit this Policy, proof of delivery, and communications to the payment processor
• Pursue lawful remedies to recover funds, fees, and administrative costs
7. Policy Modifications
We reserve the right to update, amend, or modify this Policy at any time without prior notice. The version in effect at the time of purchase shall govern the transaction.
8. Contact Information
All inquiries regarding this Policy must be submitted in writing to:
📧 J.luxeaesthetix@gmail.com
9. Governing Law
This Policy and any dispute, claim, or controversy arising out of or relating to the purchase, use, or performance of any Products or Services shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.
10. Jurisdiction & Venue
The Client expressly agrees that exclusive jurisdiction and venue for any legal action, claim, or proceeding arising out of or relating to this Policy or the Products and Services shall be the state and federal courts located within the State of california.
The Client hereby waives any objection based on lack of personal jurisdiction, improper venue, or forum non conveniens.
11. International Clients
If the Client accesses or purchases Products or Services from outside the United States, the Client acknowledges and agrees that:
• U.S. law shall apply exclusively
• Any disputes shall be resolved solely in the courts specified above
• The Client is responsible for compliance with all local laws, regulations, licensing, and import requirements
12. Severability
If any provision of this Policy is found to be unlawful, void, or unenforceable, such provision shall be deemed severed, and the remaining provisions shall remain in full force and effect.
13. Entire Agreement
This Policy constitutes the entire agreement between the Client and JLA Beauty regarding refunds, returns, cancellations, and disputes, and supersedes any prior or contemporaneous agreements, representations, or understandings, whether written or oral.